Ensuring the Success of Product and Service Design
Course ID: CESYS505 Identify and eliminate risk factors in your design. Employ analytical tools to properly assess and mitigate risk in your development process. |
Description
Nothing about designing a product or service is entirely risk-free. In systems design, risk is always present, so it’s more a matter of identifying, quantifying, and properly managing it. To gauge a product or service’s potential for failure, first assess whether the design addresses requirements, then test and evaluate it to determine if it’s capable of reaching performance targets.
Learn how to reduce the severity of negative outcomes and become a problem solver. Run a Failure Modes and Effects Analysis (FMEA) in order to quantify and manage risk and review real-life risk management scenarios. When flaws in concept or design processes are discovered, you’ll know how to deploy the FMEA to prioritize corrective measures.
Risk will always be present. Prevent wasted development budgets, avoid future sales difficulties, product recalls, even bad press by identifying, quantifying and mitigating risk early in the development process.
Who Should Enroll in This Course?
This course is indispensable for individuals who design, develop and market products or services. This includes engineers, project managers, marketing and product line managers, design managers, even hands-on executives who are involved with systems design processes.Enrollment
To register, contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
April 4, 2012
May 16, 2012
Click 'Enroll Now' to see available dates beyond May 16, 2012.
Certificate Information
This course can be applied toward the following certificates:- Master Certificate in Systems Design and Project Leadership
- Customer-Focused Product and Service Design
CEUs
Project Management Institute Professional Development Units

This course qualifies for 6.00 Professional Development Units (PDUs) from the Project Management Institute (PMI) for Professional Project Managers (PMPs) seeking ongoing education and professional development for continuing certification. eCornell is a Global Registered Education Provider of PMI. PDUs are designated as Category 3.
Additional Information
Course Format
eCornell takes a problem-based approach to learning, and our courses are built around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.
This course contains the following modules:
- Validate and Verify Requirements.
- Where We Are in the Process.
- Conduct Design Reviews.
- Develop a Test Plan.
- Manage Risks.
- Risk and the Design Process.
- Identify Risks.
- Quanitify Risks.
- Mitigate Risks.
Benefits to the Learner
Learners who complete this course will be able to:
- Use design reviews and test plans to validate and verify requirements.
- Use time-tested risk management techniques to analyze potential design failures and implement corrective actions.












