Dealing with Difference
Course ID: CEPL553 Understand how difference and diversity can benefit or fragment a project team. Learn how individual characteristics and apparent contrasts can actually be leveraged to profound effect. |
Description
Difference and diversity can strengthen a group’s collective skills and competencies, but can also lead to dysfunction if not properly managed. The best project leaders take potentially fragmentary elements within a group and use them to their advantage. Overcoming differences and knowing how to manage the collective intelligence of a group can make for a highly effective project team.
This course focuses on the three main areas of difference--national and functional culture, personality, and learning style--and how different perspectives can create misunderstanding and misalignment within a project team. You’ll work with a variety of organizational frameworks and toolsets designed to bridge differences and develop processes to overcome disconnect, including the Myers-Briggs Type Indicator (MBTI).
Properly managing collective intelligence and dealing with difference are two key skills associated with a high-functioning project leader. This course will teach you how to develop and master those skills.
This course has been approved for 6.0 Professional Development Units (PDUs) from the Project Management Institute (PMI).
Who Should Enroll in This Course?
This course is essential for Project Management Professionals (PMPs), project managers, and functional managers charged with leading a cross-functional or project team to success. It is appropriate for business leaders, mid-level managers, and project managers who need to learn the critical leadership skills necessary to ensure high performance in a project team.Enrollment
To register, contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
July 25, 2012
September 5, 2012
Click 'Enroll Now' to see available dates beyond September 5, 2012.
Certificate Information
This course can be applied toward the following certificates:CEUs
HRCI Recertification
Project Management Institute Professional Development Units
This course qualifies for 6.00 Professional Development Units (PDUs) from the Project Management Institute (PMI) for Professional Project Managers (PMPs) seeking ongoing education and professional development for continuing certification. eCornell is a Global Registered Education Provider of PMI. PDUs are designated as Category 3.
Additional Information
Course Format
eCornell takes a problem-based approach to learning, and our courses are built around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.
This course contains the following modules:
- National and Functional Culture.
- The Importance of Difference.
- Defining Culture.
- Diagnosing and Overcoming Cultural Challenges.
- Personality.
- Defining Personality.
- Overcoming Personality-Related Challenges.
- Learning Styles.
- Defining and Overcoming Challenges Related to Differences in Learning Style.
- Difference and the Project Manager.
Benefits to the Learner
Learners who complete this course will be able to:
- Analyze project teams for potential disconnects as a result of cultural, functional, personality-related, or learning style differences.
- Minimize the negative effects that difference has on a project team.
Authoring Faculty
Frank J. Wayno, Ph.D., Senior LecturerSponsoring School
Cornell University’s College of EngineeringTotal Learning Time
Approximately 6 hours over a period of 2 weeksYou May Be Interested In...
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- Student Testimonial,
"Very interesting course. I always focus on the functional requirements of tasks and the assignment of people to those tasks. This course will help me look at cultural and learning style differences as well."
Dealing With Difference - Excellent course! It exceeded my expectations.Linda Parsons,Dealing with Difference
