Facilitating Group Decisions
Course ID: HAME505 Develop creative solutions and generate new ideas through efficient group decision making. Enhance productivity and performance through cohesive, flexible, responsive teams. |
Description
In a global economy, organizations that analyze and respond quickly to marketplace challenges and opportunities tend to be the most competitive and profitable. The ideal work team is cohesive, flexible, and able to arrive at important decisions rapidly. Group decision making requires skillful information gathering, sound strategy and the ability to execute.
In this course, you will explore the the psychology of group decision making as a means to improve organizational performance.
Who Should Enroll in This Course?
This course is important for professionals and aspiring managers who lead teams and want to improve group decision-making processes at their organizations.Enrollment
To register, contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
April 4, 2012
May 2, 2012
Click 'Enroll Now' to see available dates beyond May 2, 2012.
Certificate Information
This course can be applied toward the following certificates:- Master Certificate in Hospitality Management
- Leading Customer-Focused Teams
- Master Certificate in Hospitality Management
- Master Certificate in Foodservice Management
CEUs
HRCI Recertification

Additional Information
Course Format
eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.
This course contains the following modules:
- Models, Techniques, and Methods for Decision Making.
- Factors to consider in determining whether to employ group decision making.
- Advantages of group decision making.
- Symptoms and potential consequences of "groupthink".
- "Risky shift".
- Group versus individual tolerance for risk.
- Common models of decision making.
- Implementing decision-making models for specific circumstances.
- Techniques for group decision making and strategies to reach high-quality group decisions.
- Factors involved in choosing the most appropriate decision-making method.
- Assessing Ethical Implications of Decisions.
- Ensuring ethical soundness of group decisions.
- Ethical behavior in both leadership and contributing roles within the group.
Benefits to the Learner
After completing this course, participants will be able to:
- Determine whether or not to employ group decision making.
- Evaluate the most appropriate decision-making method for a particular circumstance.
- Apply the techniques that improve and facilitate group decision making.
- Facilitate effective participation of team members in problem solving
- Implement strategies to help groups arrive at the best decisions.
Authoring Faculty
Florence Berger, Ph.D., Professor Emeritus
Judi Brownell, Ph.D., Professor
Sponsoring School
Cornell University's School of Hotel AdministrationTotal Learning Time
Approximately 5-6 hours over a period of 2 weeks.You May Be Interested In...
Students who purchased this course also purchased:- Student Testimonial,
"The course certainly broadened my knowledge in identifying the most appropriate technique to use for group decision making."
Facilitating Group Decisions - Student Testimonial,
"I was able to learn many new things from the material, which will be useful for me in day-to-day functioning."
Facilitating Group Decisions












