Selection Requirements and Communications Skills for Interviewing
Course ID: ILRMD501 Structure effective interviews by focusing on communication and listening skills. Eliminate bias and stereotyping of job candidates and understand legal aspects of employment practices. |
Description
Making the wrong hiring choices is costly and time consuming for organizations of all sizes. An effective way for businesses to identify the best candidates for a position is through a structured, job-focused interviewing process, where interviewers have effective interviewing skills and understand the legal aspects of employment practices. In this interactive, skill-based course, participants learn how to structure an interview using the Results-based Selection Requirements (RSR) process.This model eliminates bias and stereotyping of job candidates, examines compliance with employment laws, and focuses on the communication and listening skills required for effective interviewing.
Who Should Enroll in This Course?
This course is indispensable for human resource and recruiting specialists, as well as managers working at all levels of the organization who are involved in the hiring process.Enrollment
To register, contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
April 11, 2012
June 6, 2012
Click 'Enroll Now' to see available dates beyond June 6, 2012.
Certificate Information
This course can be applied toward the following certificates:CEUs
HRCI Recertification
Project Management Institute Professional Development Units
This course qualifies for 4.25 Professional Development Units (PDUs) from the Project Management Institute (PMI) for Professional Project Managers (PMPs) seeking ongoing education and professional development for continuing certification. eCornell is a Global Registered Education Provider of PMI. PDUs are designated as Category 3.
Additional Information
Course Format
eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.
This course contains the following modules:
- Communication Skills for Interviewing
- Determining your communication style and applying it productively during the interview process
- Three primary communication styles and the strengths of each
- Increasing the degree to which you are perceived as approachable to elicit more candid responses from candidates
- Nonverbal, verbal, and interpretive dimensions of listening
- Using Job Results to Develop Selection Requirements
- Why develop Results-based Selection Requirements (RSRs)
- Preparing a Results-based Selection Requirements form
Benefits to the Learner
After completing the course, participants will be able to:- Develop and demonstrate effective, unbiased interviewing techniques
- Use advanced listening skills
- Learn how approachability and openness can elicit candid responses from job candidates
- Recognize and ensure compliance with applicable employment processes
- Design and implement a system of Results-based Selection Requirements as a foundation for the interview process
Authoring Faculty
Cathy Lee Gibson, Cornell/ILR Extension Faculty, Associate Director, Human Resource seriesAnthony Panos, Cornell/ILR Extension Faculty, Statewide Director, Management series
Sponsoring School
Cornell University's School of Industrial and Labor RelationsTotal Learning Time
Approximately 5-6 hours over a period of two weeks.You May Be Interested In...
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- Student Testimonial,
"The content was insightful and there are some valuable tools that I will incorporate into my role as a recruiter."
Selection Requirements and Communications Skills for Interviewing - Student Testimonial,
"I credit my positive experience to the instructor. She posted helpful information in her initial emails and announcements to get students successfully started in the class."
Selection Requirements and Communications Skills for Interviewing
