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Press Releases eCornell and Affiliates of Hyatt Hotels Corporation Agree to a 3-Year Contract to Deliver Online Learning eCornell Named a Finalist for âCustomer Service Team of the Yearâ in 2012 American Business Awards eCornell Expands Leadership Training Partnership with BBVA Compass Best Western International Renews Hospitality Leadership Development Partnership with eCornell eCornell Wins Two Coveted Customer Service Awards eCornell Students Cast Votes; Win eCornell the Peopleâs Choice Stevie Award for Favorite Customer Se eCornell Students Cast Votes; Win eCornell the Peopleâs Choice Stevie Award for Favorite Customer Service eCornell Named to List of Top 20 Leadership Training Companies for 3rd Consecutive Year eCornell Named a Finalist for "Customer Service Department of the Year" in 2012 Stevie Awards for Sales & Customer Service Hilton Worldwide Expands Leadership Development Training Partnership with eCornell eCornell Named Most Customer-Friendly Company eCornell Named to 2011 Tech 200 List of Fastest Growing Technology Companies eCornell Teams Up with the American Academy of Healthcare Interior Designers eCornell Wins 3-of-3 at Best of E-Learning Awardsâ¦Again Leading Hotels of the World Selects eCornell for Hospitality Training Aegis Global Taps eCornell for Worldwide Management Training eCornell Named Finalist in 3 Categories of 2011 Best of E-Learning! Awards eCornell and The Center for Health Design (CHD) Launch New Partnership Offering Enhanced Learning Experience for Healthcare and Design Professionals G4S Secure Solutions Selects eCornell for Business Leadership Program North Shore-LIJ Health System Signs 3-Year Contract Extension with eCornell Lincoln Financial Group Selects eCornell for Management Development Thompson Hotels Adds eCornell to In-House Education Program eCornell Named to List of Top 20 Leadership Training Companies for Second Year in a Row eCornell Named a Finalist for 'Sales Training Program of the Year' in 2011 Stevie Awards for Sales & Customer Service McKesson Corporation Selects eCornell for HR Management Development Program eCornell Wins 3-of-3 at 2010 Best of E-Learning Awards Cornell University & eCornell Launch New Online Certificate Programs for Healthcare Professionals eCornell Named Finalist in 3 Categories of 2010 Best of E-Learning! Awards Cornell School of Hotel Administration & eCornell Launch New Online Certificate Programs in Hospitality and Foodservice Cornell ILR School & eCornell Launch Online HR Director's Certificate eCornell Named to List of Top 20 Leadership Training Companies eCornell Voted "Best Leadership Development Program" by readers of E-Learning! Magazine eCornell Partner is Ranked the Best in Leadership Development New Graduate Certificate in HR Management eCornell Named Finalist for "Best Leadership Development Program" &"Best SaaS LMS" by Readers of E-L eCornell Presents with UNICEF at ASTDNY eCornell at CLO Fall Symposium eCornell Programs Eligible for National Emergency Grants New Online Certificate Program from Cornell University Develops High Performance Leaders New eCornell Certificate Program Teaches the 'Right Way' to Develop Products and Services eCornell Unveils New Logo and Website eCornell Joins with Center for Hospitality Research to Offer Online Executive Education Opportunity New Certificate Program in Project Leadership from eCornell and Cornell University's College of Engineering New Certificate Program in Strategic Hospitality Management from eCornell and Cornell University's School of Hotel Administration eCornell Launches Online Certificate Program in Hotel Real Estate Investments and Asset Management with Cornell University's School of Hotel Administration eCornell Named a Project Management Institute Registered Education Provider eCornell offers Strategic Human Resources Management Certificate Delta Hotels Announces Partnership with Cornell University BMC Software & eCornell Announce Partnership for Employee Development Fairmont Hotels & Resorts & eCornell Announce Partnership for Employee Development eCornell Launches Online Certificate Program in Hotel Revenue Management with Cornell University's School of Hotel Administration eCornell Author Bacharach's Book Voted 6th Best Management Book of 2006 Raffles Hotels & Resorts and eCornell Collaborate to Develop Raffles Univirtual eCornell Partners with Canadian HR Press to Serve Canadian Market Human Capital Institute Partners with eCornell to Offer New Education Programs eCornell's Approach Featured in CEO Today magazine eCornell Partners with the Cortiva Institute to Target the Wellness Space eCornell's Approach to Technology Profiled at The Boardroom Connection Cendant Hotel Group Partners with Cornell University The Pierre, a Taj Hotel Announces its Partnership with eCornell & the Launch of "The Pierre eKnowledgeSuite" eCornell and the Ken Blanchard Companies Partner to Address Growing Need for New Leaders eCornell to present at CLO Symposium, Elliott Maisie's Learning 2005, and EUHOFA International Congress YMCA of the USA Chooses eCornell for Online Professional Development Certificate Programs Shangri-La Hotels & Resorts and eCornell Partner for Five-Year Worldwide Learning Program eCornell's approach to online learning design, Learning Molecules, featured in ASTD's Learning Circuits eCornell and Swissôtel partner to create Swissôtel eUniversity eCornell at TechLearn 2004 Starwood Hotels & Resorts and eCornell Announce Four-Year Learning Partnership eCornell Launches Online Executive Leadership Series from Cornell University Air Products Sharpens Its Performance Culture With An Assist From eCornell, A Total Learning Solutions Provider. Cornell and The Culinary Institute of America Partner Online to Provide Management Skills to Restaurant Professionals
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Professional Accreditations
Online Certificate Programs Human Resources Management HR: Selection and Staffing HR: Foundations of Employee Relations Advanced Certificate in Strategic HR Management Human Resources Practices Executive Certificate in HR Leadership Master Certificate in Human Resources International Human Resources Practices Hospitality and Foodservice Management Hospitality Marketing Restaurant Revenue Management Foodservice Management Hospitality Management Strategic Leadership for the Hospitality Professional Advanced Hospitality Revenue Management: Pricing and Demand Strategies Hotel Revenue Management Hotel Real Estate Investments and Asset Management Leading Customer-Focused Teams Master Certificate in Hospitality Management Master Certificate in Foodservice Management Leadership and Strategic Management Business Leadership Skills High Performance Leadership Change Leadership Executive Leadership Managing for Execution Project Leadership and Systems Design Master Certificate in Systems Design and Project Leadership Customer-Focused Product and Service Design Project Leadership Financial Management Financial Management Management Essentials Supervisory Skills Marketing Marketing Strategy for Business Leaders Healthcare Healthcare Facilities Planning and Design Executive Leadership for Healthcare Professionals Master Certificate in Healthcare Leadership
Individual Course Listing Human Resources Management Human Resources and the Law Fundamentals of Employee Benefits Building and Managing Employee Relations Fundamentals of Compensation Selection and Staffing Performance Appraisal and Management Human Resources Studies Certificate Issues and Concepts in Equal Employment Opportunities Law Employment Laws for the HR Professional Fundamentals of Welfare and Legal Benefits Fundamentals of Retirement, Flexible and Additional Benefits Organizational Culture and Work/Life Balance Communicating and Coaching and Counseling for Improved Performance Applying and Expanding a Compensation Model Expanding the Compensation Model: External and Structural Considerations Selection and Staffing: The Selection Process Selection and Staffing: The Staffing Process Assessing, Designing, and Implementing Performance Management Systems Achieving Year-Round Performance Management and Appraisal Internal Consulting Skills for HR Professionals HR Consulting: From Information to Implementation Human Resources Leadership Aligning HR Strategy with Organizational Strategy Diversity and Inclusion for Bottom-line Performance Building a Talent Management Culture Measuring HR's Impact Employee Engagement Achieving High-Performance Work Practices Managing Employment Issues in a Global Context Alternative Dispute Resolution Systems and Strategies for Managing Organizational Conflict Issues and Concepts in Equal Employment Opportunities Law Employment Laws for the HR Professional Fundamentals of Welfare and Legal Benefits Fundamentals of Retirement, Flexible and Additional Benefits Organizational Culture and Work/Life Balance Communicating and Coaching and Counseling for Improved Performance Applying and Expanding a Compensation Model Expanding the Compensation Model: External and Structural Considerations Selection and Staffing: The Selection Process Selection and Staffing: The Staffing Process Assessing, Designing, and Implementing Performance Management Systems Achieving Year-Round Performance Management and Appraisal Internal Consulting Skills for HR Professionals Human Resources Leadership Aligning HR Strategy with Organizational Strategy Diversity and Inclusion for Bottom-line Performance Building a Talent Management Culture Measuring HR's Impact Employee Engagement Managing Global Employment Issues and Work Practices eCornell's PHR/SPHR Prep Course Hospitality and Foodservice Management Data Gathering and Analysis in the Hospitality Industry Data Gathering and Analysis in the Hospitality Industry Statistical Decision Making for Hospitality Managers Statistical Decision Making for Hospitality Managers Marketing Fundamentals for the Hospitality Industry Conducting Effective Hospitality Marketing Research The Hospitality Marketing Mix: Product and Price The Hospitality Marketing Mix: Place and Promotion Meeting the Challenges of Foodservice Management Foodservice Management: Marketing, Service, and HR Systems Foodservice Management: Menu Planning and Marketing, and Merchandising Strategies Foodservice Management: Control Systems and Related Systems Introduction to Restaurant Revenue Management Managing Revenue with Service Cycle Managing Revenue with Table Mix Managing Revenue with Pricing Introduction to Hotel Revenue Management Forecasting and Availability Controls in Hotel Revenue Management Pricing Strategy and Distribution Channels in Hotel Revenue Management Overbooking Practices in Hotel Revenue Management Non-Traditional Applications of Hotel Revenue Management Price and Inventory Controls Price Sensitivity and Pricing Decisions Segmentation and Price Optimization Displacement and Negotiated Pricing Search Engines and Online Selling: Stimulating Incremental Demand Strategic Hospitality Management I: Formulating Strategy Strategic Hospitality Management II: Creating Value Strategic Hospitality Management III: Implementing Strategy Financial Analysis of Hotel Investments Control of Hotel Real Estate Valuing Hotel Investments Through Effective Forecasting Valuing Hotel Intellectual Property and Structuring the Capital Stack Developing an Asset Management Strategy Achieving Hotel Asset Management Objectives Financial Analysis of Hotel Investments Control of Hotel Real Estate Valuing Hotel Investments Through Effective Forecasting Valuing Hotel Intellectual Property and Structuring the Capital Stack Developing an Asset Management Strategy Achieving Hotel Asset Management Objectives Hotel Revenue Management Marketing Fundamentals for the Hospitality Industry Conducting Effective Hospitality Marketing Research The Hospitality Marketing Mix: Product and Price The Hospitality Marketing Mix: Place and Promotion Meeting the Challenges of Foodservice Management Foodservice Management: Marketing, Service, and HR Systems Foodservice Management: Menu Planning and Related Systems Foodservice Management: Control Systems and Marketing & Merchandising Strategies Introduction to Restaurant Revenue Management Managing Revenue with Service Cycle Managing Revenue with Table Mix Managing Revenue with Pricing Introduction to Hotel Revenue Management Forecasting and Availability Controls in Hotel Revenue Management Pricing Strategy and Distribution Channels in Hotel Revenue Management Overbooking Practices in Hotel Revenue Management Non-Traditional Applications of Hotel Revenue Management Strategic Hospitality Management I: Formulating Strategy Strategic Hospitality Management II: Creating Value Strategic Hospitality Management III: Implementing Strategy Financial Analysis of Hotel Investments Control of Hotel Real Estate Valuing Hotel Investments Through Effective Forecasting Valuing Hotel Intellectual Property and Structuring the Capital Stack Developing an Asset Management Strategy Achieving Hotel Asset Management Objectives Leadership and Strategic Management Managing Strategic Change Developing an Agenda for Change Mapping the Political Terrain of Allies and Resistors Negotiating Support and Buy-In for Your Agenda Mobilizing the Coalition for Action Establishing Momentum: Managing Structure, Resources, and Performance Sustaining Momentum: Motivating Through Vision, Culture, and Political Agility Preparing for Negotiations Tactics and Skills for Negotiating The Coaching Mindset for Engaging and Developing Others The Coaching Process for Engaging and Developing Others Strategic Thinking Scenario Planning Executive Decision Making Leading Through Creativity Unlocking Your Leadership Potential Overcoming Challenges to Leaders and Their Teams Strategic Employment Issues Managing Conflict in Organizations Get Them On Your Side Part I Get Them On Your Side Part II Keep Them On Your Side Leadership Development Developing an Agenda for Change Mapping the Political Terrain of Allies and Resistors Negotiating Support and Buy-In for Your Agenda Mobilizing the Coalition for Action Establishing Momentum: Managing Structure, Resources, and Performance Sustaining Momentum: Motivating Through Vision, Culture, and Political Agility Preparing for Negotiations Tactics and Skills for Negotiating The Coaching Mindset for Engaging and Developing Others The Coaching Process for Engaging and Developing Others Strategic Thinking Scenario Planning Executive Decision Making Leading Through Creativity Unlocking Your Leadership Potential Overcoming Challenges to Leaders and Their Teams Executive Leadership Transformational Excellence: Change Leadership in Healthcare Strategic Planning for Healthcare Organizations Revising and Implementing Your Strategic Plan Planning and Designing a Healing Environment Basic Tools for Facility Planning Practice-based Research Project Leadership and Systems Design Introduction to Project Leadership Project Teams: Mining Collective Intelligence Dealing with Difference Earned Value Management Influence Without Authority Conflict Resolution Getting Started on Product and Service Design Targeting Product and Service Designs to Customers' Needs Exploring the Design Space and Optimizing the Design Thinking Through the Structure of System Design Ensuring the Success of Product and Service Design Executing and Improving System Design Introduction to Project Leadership Project Teams: Mining Collective Intelligence Dealing with Difference Earned Value Management Influence Without Authority Conflict Resolution Getting Started on Product and Service Design Targeting Product and Service Designs to Customers' Needs Exploring the Design Space and Optimizing the Design Thinking Through the Structure of System Design Ensuring the Success of Product and Service Design Executing and Improving System Design Financial Management Mastering the Time Value of Money Mastering the Time Value of Money Making Capital Investment Decisions Making Capital Investment Decisions Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions Raising Capital: The Process, the Players, and Strategic Considerations Understanding Financial Statements Understanding Financial Statements Understanding Financial Statements Using Ratio Analysis to Evaluate Financial Performance Using Ratio Analysis to Evaluate Financial Performance Understanding Financial Statements Mastering the Time Value of Money Making Capital Investment Decisions Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions Raising Capital: The Process, the Players, and Strategic Considerations Understanding Financial Statements Using Ratio Analysis to Evaluate Financial Performance Financial Management Management Essentials Thinking Like a Financial Manager Understanding and Analyzing Financial Statements Effective Interviewing Essential Skills for Managing People Legal Issues for Managing People Managing Multiple Priorities Effective Communication Skills Accounting Fundamentals: The Balance Sheet Accounting Fundamentals: The Income Statement Accounting Fundamentals: The Cash Flow Statement Understanding Team Dynamics Facilitating Group Decisions Improving Personal and Workgroup Productivity Managing Strategic Change Managing People More Effectively Data Gathering and Analysis in the Hospitality Industry Statistical Decision Making for Hospitality Managers Creating Service Cultures Secrets of Phenomenal Customer Service Selection Requirements and Communications Skills for Interviewing Legal and Unbiased Interviewing and Selection Overcoming Barriers to Successful Management Leading People to Higher Performance Legal Issues in the Workplace Preventing and Addressing Inappropriate Workplace Behaviors The Power of Managing Your Time and Personal Priorities Managing People Issues to Stay Focused on Priorities The Impact of Personality Styles on Communication Managing Communication Challenges Managing Performance Understanding Team Dynamics Facilitating Group Decisions Improving Personal and Workgroup Productivity Managing People More Effectively Creating Service Cultures Secrets of Phenomenal Customer Service Selection Requirements and Communications Skills for Interviewing Legal and Unbiased Interviewing and Selection Overcoming Barriers to Successful Management Leading People to Higher Performance Legal Issues in the Workplace Preventing and Addressing Inappropriate Workplace Behaviors The Power of Managing Your Time and Personal Priorities The Power of Managing Your Time and Personal Priorities Managing People Issues to Stay Focused on Priorities The Impact of Personality Styles on Communication Managing Communication Challenges Managing Communication Challenges Managing Performance Preventing and Addressing Sexual Harassment in the Workplace Marketing Essentials of Marketing Strategy Applied Marketing Strategy and Decision-Making Tools Marketing Research and Analysis Creating and Communicating the Value of Your Brand Introducing New Products: Successes and Failures Distribution Strategy and International Marketing Healthcare Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions Employee Relations Online Practicum Transformational Excellence: Change Leadership in Healthcare Strategic Planning for Healthcare Organizations Revising and Implementing Your Strategic Plan Planning and Designing a Healing Environment Basic Tools for Facility Planning Practice Based Research Fundamentals of Human Resources Management in UN Field Missions Entitlements and Benefits in UN Field Missions Staffing in UN Field Missions
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Free Resources ▼
Whitepapers
Managing Corporate Learning
Best Practices in Employee Development
5 Ways to Improve Your Leadership Development Program...Online
High Performance Leadership: Converting Potential into Execution
A Leadership Development Maturity Model
Who Should You Target for Leadership Development?
Considerations for Creating an Executive Development Strategy
Talent Mobility: A New Standard of Endurance
Building a Management Development Program 8 Best Practices
Measuring the Success of Leadership Development
Business Planning & Governance for Corporate Training
Five Criteria for Identifying High Potentials in Your Organization
Should You Spend Disproportionately on Developing High Potentials?
Leadership and Management
Building a Management Development Program 8 Best Practices
Leadership Challenges in Project Management
Considerations for Creating an Executive Development Strategy
Who Should You Target for Leadership Development?
How Leaders Should Manage Teams
A Personal Leadership Development Plan
A Leadership Development Maturity Model
How to be a Successful Project Leader
5 Ways to Improve Your Leadership Development Program...Online
Five Criteria for Identifying High Potentials in Your Organization
High Performance Leadership: Converting Potential into Execution
Should You Spend Disproportionately on Developing High Potentials?
HR Management
Best Practices in Employee Development
Testing as a Performance Indicator
Employee Attributions About HR Practices Lead to Customer Satisfaction
Building Trust & Cooperation in Boundary-Spanning Teams
Employee Retention: Moving Up the Employee Relationship Chain
HR Certification & the Staffing Process
Should You Spend Disproportionately on Developing High Potentials?
Hospitality Management
Why Data is Important for Foodservice Managers
Hospitality Management Job Outlook 2011
Project Management
How to be a Successful Project Leader
Leadership Challenges in Project Management
Teamwork
Building Trust & Cooperation in Boundary-Spanning Teams
How Leaders Should Manage Teams
Webinar Archives
Talent Mobility: A Succession Management Best Practice for Developing High-Impact Employees
Re-Engage Now! Engaging Employees to Drive Performance
Onboarding Best Practices: Learning, Performance & Metrics
Building Empowered Global Teams
Learning Technologies: Transforming Your Workforce
Building a Global Talent Management Strategy
Creating a Culture of Innovation
Emotional Intelligence: Increasing Leadership Capacity & Performance
Social Media's Role in Learning & Development
Older Webinar Archives
E-Learning Trends: Plans, Predictions & Practices for 2011
Keeping Leadership Alive
Making Learning Key to Strategy Execution
Presentations
Talent Mobility: A Succession Management Best Practice for Developing High-Impact Employees
Engaging Employees to Drive Performance
Onboarding Best Practices: Learning, Performance & Metrics
Re-Engage Now! Engaging Employees to Drive Performance
E-Learning Trends: Content & Engagement Strategies
Building Empowered Global Teams
Learning Technologies: Transforming Your Workforce
Building a Global Talent Management Strategy
Creating a Culture of Innovation
Social Media's Role in Learning & Development
Older Presentations
What Makes a Top Learning Organization?
E-Learning Trends: Plans, Predictions & Practices for 2011
How to Build Your Network for Maximum Career Growth
How to Build a Comprehensive Leadership Program
The Next Evolution in Leadership Development
Six Best Practices to Create a Mature Leadership Development Program
Learning in a New World of Business
How to Manage Global Virtual Teams
Keeping Leadership Alive
Designing for True Blended Learning
Business Planning & Governance for Corporate Training
Making Learning Key to Strategy Execution
Online Learning with Demonstrable Results
Ken Blanchard on Creating Culture & Sustaining Performance
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Bacharach Leadership Blog
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