Healthcare Facilities Planning and Design

Description

The program is designed to help you better manage your healthcare organization, provide top level, patient-centered service, and simultaneously improve the bottom line. The core curriculum focuses on strategic planning and facility design, and how to effectively use evidence-based research to transform and improve a healthcare environment. You’ll learn how to strategically plan for transformational change including: the identification of challenges, planning to address changing needs, gathering data related to improvement strategies, gaining strength through stakeholders, developing strategies specific to your organization’s core mission, vision and values, and effectively executing your plan. The elective courses offered focus on either the basic knowledge needed to read a blueprint of a proposed facility design or re-design with skill and accuracy, OR project leadership building upon the technical skills to manage a project and developing new skills to identify and manage project uncertainty.

The Center for Health Design (CHD) is pleased to offer a 15% discount on the Evidence-based Design Accreditation and Certification (EDAC) program’s study guide and exam, exclusively to people who take the Healthcare Facilities Planning and Design Certificate Program.

Who Should Enroll in This Certificate?

Enrollment

Courses in this Certificate

• Transformational Excellence: Change Leadership in Healthcare
  • This course,the first in the six-course certificate program, Healthcare Facilities Design: Strategy & Innovation, outlines important problems facing the healthcare industry, citing them as reasons for enacting transformational change. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization.
    Course Format

    eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

    This course includes the following module:

    • Transforming the Organization
    • The Need for Change
    • The Goals for Change
    
    
    Benefits to the Learner
    After completing this course participants will be able to:

    • Describe key areas in the U.S. healthcare system in need of improvement.
    • Define transformational excellence and how it relates to a systems approach to change.
    • Discuss the role of leadership in implementing change in healthcare organizations.
    • Outline strategies for involving stakeholders in the change process and communication progress.
    • Identify at least one change to work on in their own organization and begin to develop a strategy for doing so.
    
    
• Strategic Planning for Healthcare Organizations

  • Healthcare professionals often approach management like a service provider might approach a patient: identify a symptom or problem, make a diagnosis or analysis, and recommend a treatment plan. This is suitable for short-term initiatives and projects but not for executing long-term strategies for sustainability or growth.

    This course introduces students to strategic planning for healthcare organizations, encouraging modern business approaches. Participants learn to gauge their organization’s readiness; how to develop strategies that align with their organization’s core values; and how to involve both internal and external stakeholders in the planning process.

    Participants will also learn how to collect and analyze data to identify areas in need of improvement. Strategic planning training is highly valued and essential at all levels of healthcare administration.

    Course Format

    eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

    This course includes the following modules:

    • Strategic Planning and Visioning
    • Dynamics and Benefits of Strategic Planning
    • Gauging Your Readiness
    • Strategic Visioning
    • Performing and Organizational Check-Up
    • Assessing the Organization: Porter’s 5 Forces
    • Assessing the Organization: The BCG Matrix
    • Finding the Gaps
    • Making a Diagnosis
    
    
    Benefits to the Learner
    After completing this course participants will be able to:

    • Create a strategic vision for their organization.
    • Collect and analyze data to inform their strategic planning process.
    • Identify areas for improvement and potential growth.
    
    
• Revising and Implementing Your Strategic Plan

  • Strategic plans should align with an organization’s overall mission and vision. They also require assessment and revision from time to time to ensure that they embody core values and meet projected goals. Building or revising a strategic plan requires the ability to manage debate and collaboration among peers, who often have conflicting agendas.

    Learn how to gain the buy-in of important stakeholders and decision makers; explore how internal and external environments affect strategic plans; and develop the skills to evaluate and refine them based on changes to these environments. This course shows how to conduct a group retreat where a team can set organizational goals and construct a plan for achieving them.

    Course Format
    eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

    This course includes the following modules:

    • Planning a Retreat
    • Identifying and Involving Stakeholders
    • Planning to Plan
    • Conducting a Retreat
    • At the Retreat
    • Better Goals and Action Plans
    • Monitoring and Refining Your Plan
    • Establishing a Framework for Success
    • Measuring and Communicating Progress
    • Correcting Course
    
    
    Benefits to the Learner
    Learners who complete this course will be able to:

    • Develop goals and objectives related to a strategic initiative and an action to realize them.
    • Involve stakeholders in planning and implementing strategic plans.
    • Monitor progress and refine the strategic plan based on results.
    
    
• Planning and Designing a Healing Environment

  • Nearly every major regional healthcare facility in the United States is in the midst of or planning a capital improvement project. How can you be sure that such projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked?

    This course, the fourth in the six-course certificate program, Healthcare Facilities Design: Strategy & Innovation explores the use of Evidence-Based Design (EBD) to guide the planning, design and management of healthcare facilities and systems. After this course you will be a more intelligent and discerning consumers of research evidence and related information, and be more a productive participant in the planning and design process. You'll learn the key steps in the planning and design process with a focus on how the facility affects quality of care and the experience of patients and care-giving staff. Case studies illustrate design approaches that lend themselves to patient-centered care and that lead to greater operational efficiency and effectiveness. A course project provides students with the opportunity to apply what they're learning to the creation of an outline of a facility plan for their own organization.

    Course Format
    eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

    This course contains the following modules:

    • The Role of Evidence in Planning & Design
    • Types of Evidence Used in the Planning & Design Process
    • Strategic Facility Plan
    • Evidence-Based Design
    • The Evidence in Evidence-Based Design
    • Specific Issues & Evidence-Based Design
    • Interpreting the Evidence
    • Implementing EBD
    • What to Study: Generating Testable Hypothesis
    • Recommending Design Solutions
    
    
    Benefits to the Learner
    After completing this course participants will be able to:

    • Interpret evidence to determine effectiveness of healthcare design.
    • Participate in planning and design projects effectively as an informed consumer.
    • Ask informed questions and lead the team to make better decisions.
    • Recommend ways to use scarce resources available for renovation and design projects to the best advantage.
    
    
• Practice Based Research

  • When a healthcare organization is potentially committing millions of dollars to a capital improvement project, it’s critical to ensure that the design conforms to best practices and is likely to achieve the intended results. It’s equally important to be able to measure the effect of the new facility according to specific metrics to ensure those results are being achieved. But reviewing the published Evidence-Based Design (EBD) literature for every issue or design decision may not be the best use of your time.

    The final course in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation,” offers practical advice and guidance about how project participants can conduct their own research on a timeline and budget appropriate to a project schedule. It lays out a practical approach to conducting small-scale, relatively rapid empirical research studies targeting a specific project, in contrast to relying exclusively on the published EBD research literature.

    This course is particularly relevant because most hospitals and healthcare facilities have a major design project underway, or are about to begin one. The various stakeholders in the planning and design process must understand evidence-based design and how they can conduct practice-based research that complements the published EBD research literature and provides insights and evidence for their own specific project.

    Course Format

    eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

    This course includes the following modules:

    • Introduction to Practice-Based Research
    • What is Practice-Based Research?
    • Working with Organizations & Resources
    • Designing the Practice-Based Research Project
    • Asking the Right Questions
    • Research Design
    • Data Collection Methods
    • Analyzing, Interpreting & Disseminating the Research
    • Data Analysis
    • Interpreting & Disseminating the Research
    
    
    Benefits to the Learner
    After completing this course participants will be able to:

    • Identify specific design features—both in existing environments and those being proposed for a new project—for which there is a strong rationale for doing some short-term, project-specific empirical research.
    • Formulate testable hypotheses that link design features to desirable outcomes and benefits.
    • Conduct relatively quick and inexpensive on-site research studies.
    • Better understand and interpret published research findings.
    
    

• Introduction to Project Leadership

  • A seasoned, successful project leader is both a master of process and an effective people manager. Project leadership requires the ability to make tough decisions, overcome personnel issues and to exercise authority where needed--all while dealing with technical challenges and the restraints of time and cost.

    This course defines the functional role of a project manager and provides a framework for the development process, from brainstorm through to production. To be successful you need to balance technical expertise with a firm grasp on team dynamics and interpersonal relationships.

    This course is beneficial to Project Management Professionals (PMPs) who seek greater responsibility in leading projects and setting up broad organizational initiatives. Regardless of your formal role in project management, you’ll develop leadership skills to become a better project manager and successful leader.

    This course has been approved for 6.0 Professional Development Units (PDUs) from the Project Management Institute (PMI).

    Course Format

    eCornell takes a problem-based approach to learning, and our courses are built around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.

    This course contains the following modules:

    • Defining Project Management.
    • Organizational Design.
    • Methods of Integration.
    • The Role of the Project Manager.
    • Overcoming Challenges to Project Managers.
    • The Matrix Organization.
    • Managing Uncertainty.
    • The Project Manager at the Personal Level.
    
    
    Benefits to the Learner

    Learners who complete this course will be able to:

    • Describe the technical and leadership requirements of project management.
    • Design a project that is well adapted to technical and environmental uncertainties.
    • Utilize management/leadership research and theory to define a set of key success factors and behaviors.
    • Overcome typical challenges faced by project managers.
    
    
• Basic Tools for Facility Planning
  • The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients, families, visitors, nurses, physicians, and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. To achieve the best outcomes, it is important to involve a variety of stakeholders. An informed group can help to ensure a more efficient working process with architects and engineers, and can contribute to stronger, more broadly-based and more cost-effective decisions.

    This course—the fifth in the six-course certificate program “Healthcare Facilities Design: Strategy & Innovation”—introduces the must-know concepts and related terminology of healthcare facility planning. The course touches on those aspects of capital improvement projects that a manager or stakeholder might encounter in a healthcare setting, including working from a budget to estimate potential sizing of facilities, estimating costs, and recognizing key features of architectural and engineering drawings. At the conclusion of the course, you will be a more intelligent consumer of information and a more effective participant in the healthcare facility planning and design process.

    Course Format
    eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

    This course includes the following modules:

    • The Facility Planning & Design Process and Estimating Facility Space
    • Overview of Planning/Design Process and Space Programming
    • Introduction to Cost Estimation
    • The Design Phase
    • An Introduction to the Design Phase
    • Design Drawings
    • Construction Drawings
    • The Drawing Package
    • Keeping On Top of Trends and Issues
    • Planning Issues & Approaches to Working with the Professional Team
    • A Look at Innovations & Trends
    
    
    Benefits to the Learner
    After completing this course participants will be able to:

    • Participate constructively in a facility planning project by being conversant in the basic planning and design process.
    • Use practical, hands-on skills for reading symbols, measuring dimensions and interpreting plans and blueprints.
    • Develop early conceptual-level cost estimates and estimates on the amount of space that could potentially be built with a given budget.
    • Make more informed recommendations and feedback regarding building and renovation projects.
    
    

Accreditation

eCornell students receive discounts and continuing education units on The Center for Health Design’s Evidence-based Design Accreditation & Certification (EDAC) program.

For professionals who have already obtained their EDAC accreditation, three courses from Cornell’s certificate program will fulfill CEU requirements for EDAC continuing education:

The American Academy of Healthcare Interior Designers (AAHID), a national certification board that provides credentialing for healthcare interior designers, now offers CEUs for this certificate program.

For professionals who have already obtained their AAHID accreditation, three courses will fulfill CEU requirements for AAHID continuing education:

For professionals who have already obtained their AAHID accreditation, this certificate program will fulfill CEU requirements for AAHID continuing education: 1.8 CEU hours