Human Resources Management
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HR: Selection and Staffing
- Learn how to properly evaluate staffing needs and fill vacant positions with qualified, enthusiastic candidates. Understand legal and ethical issues in hiring, learn how to communicate effectively through recruitment, and create human resources environment geared toward employee satisfaction and long-term retention.
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HR: Foundations of Employee Relations
- Establish work/life balance initiatives and create a positive work environment. Examine workplace situations from legal, organizational, and cultural perspectives to improve organizational efficiency.
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Advanced Certificate in Strategic HR Management
- The role of today’s HR manager has grown beyond the traditional job function in human resources. The profession now demands broader responsibilities that include organizational leadership. As the profession evolves, HR departments are being called upon to make bigger-picture decisions, execute well-defined HR strategies, and align with and positively impact larger organizational strategies.
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Human Resources Practices
- Add value to your organization by increasing proficiency in employment law, employee relations, selection and staffing, compensation, and performance management and appraisal.
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Executive Certificate in HR Leadership
- The Executive Certificate in HR Leadership is an elite online program from Cornell University's School of Industrial & Labor Relations and eCornell developed for senior and executive-level human resources professionals, and individuals preparing to assume senior HR positions. The program is designed to build your business leadership skills and strengthen your ability to positively impact your organization’s business strategy.
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Master Certificate in Human Resources
- Today’s high-level HR practitioner needs to be “the total package.” He or she must demonstrate an authoritative grasp of HR fundamentals, be able to draw from a deep set of individual skills, but possess the flexibility to adjust and meet work- and situation-specific requirements.
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International Human Resources Practices
- Organizations based outside of the US add value by increasing proficiency in employee benefits, employee relations, compensation, selection and staffing, and performance management and appraisal.
Hospitality and Foodservice Management
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Hospitality Marketing
- Take a marketing initiative from concept to executable plan. Gather and analyze data, identify strategic opportunities, and develop campaigns to convert prospects into paying customers.
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Restaurant Revenue Management
- Increase your restaurant’s bottom line by making restaurant revenue management a central component of your business model. Build revenue by implementing these time-tested strategies for meal duration, occupancy and pricing.
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Foodservice Management
- Explore the functions of foodservice management and learn to use a systems approach to food production and restaurant operations. Generate positive revenue and enhance your foodservice operation’s reputation for service and quality.
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Hospitality Management
- Develop your management expertise and build a foundation of hospitality management skills. Core courses offer an overview of hospitality concepts, while electives provide in-depth exploration in one of five areas: marketing, finance, revenue management, foodservice, and service excellence.
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Strategic Leadership for the Hospitality Professional
- Develop leadership abilities and build strategies for winning over customers and delighting investors.
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Advanced Hospitality Revenue Management: Pricing and Demand Strategies
- This program will build on the fundamental principles of revenue management and provide students with the advanced tools and techniques that guide strategic pricing decisions, set inventory controls, and encourage demand manipulation in a way that not only drives profits, but improves overall organizational performance.
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Hotel Revenue Management
- This certificate prepares you to make a lasting impact at your organization by employing advanced revenue management techniques and strategies for your hotel operation.
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Hotel Real Estate Investments and Asset Management
- This certificate series focuses on the formulation of real estate and management contracts and their execution by managers, real estate and development professionals, property owners, operators, and lenders.
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Leading Customer-Focused Teams
- Find out how to create and maintain a high-performance team by addressing individual needs and building team cohesiveness. Discover how to improve your team’s productivity through time and stress management. Learn the secrets of providing phenomenal customer service.
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Master Certificate in Hospitality Management
- Get a complete overview of the hospitality industry, learn best practices in management and develop the fundamentals to succeed in a high-performing hotel or executive office environment.
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Master Certificate in Foodservice Management
- This advanced certificate examines the issues and challenges of working in the foodservice industry, provides operations and revenue strategies and develops required skills for high-level leadership in foodservice.
Leadership and Strategic Management
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Business Leadership Skills
- Direct your organization's future while managing today's bottom line by thinking strategically, assessing the financial implications of decisions, mobilizing change, and communicating with other business leaders.
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High Performance Leadership
- Learn the high-performance leadership skills that will turn you into a leader who can assure organizational agility, create a culture of execution, develop a team of engaged employees, and coach others to success.
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Change Leadership
- Identify opportunities for change, negotiate support, and implement the initiatives. Ensure successful implementation by managing conflict, organizing resources, motivating and directing, and developing political and organizational agility.
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Executive Leadership
- Leaders take initiative, think and plan strategically, overcome obstacles and impact the bottom line. Learn how to be an Executive Leader: critically evaluate information, make hard decisions, and generate new ideas for innovation. This certificate program will identify your leadership strengths, develop new skills, and enhance the effectiveness of your team.
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Managing for Execution
- Learn the high-performance leadership skills you need to execute your initiatives: managing for momentum, negotiating for results, and coaching for excellence.
Project Leadership and Systems Design
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Master Certificate in Systems Design and Project Leadership
- Develop the technical know-how and leadership skills to succeed in project management and product and service development.
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Customer-Focused Product and Service Design
- Learn the systems approach to designing products and services, addressing the needs of stakeholders, thinking through problems with greater rigor, and presenting ideas more effectively—all vital skills which can be applied to almost any field or industry.
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Project Leadership
- Lead project and cross-functional teams to success by mastering the leadership skills necessary to build and manage teams, exercise influence without authority, and monitor and control project performance.
Financial Management
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Financial Management
- Learn how to communicate with finance personnel to interpret financial information, recognize risk and return in capital budgeting, interpret capital structuring decisions, assess the costs and benefits of business decisions, and drive operational and financial strategies for your organization.
Management Essentials
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Supervisory Skills
- Fulfill workplace responsibilities successfully by hiring and motivating employees, resolving workplace confrontations, preventing and addressing inappropriate behavior, managing time well, and communicating effectively.
Marketing
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Marketing Strategy for Business Leaders
- Top-level decision makers in every functional area of business need to make important choices about their products and services, pricing, place and promotion: the very pillars of marketing that ultimately inform business strategy. This 6-course online program will equip business leaders and managers with the MBA-level marketing concepts and tools required to make informed decisions and set direction for their company, business unit, department or product line.
Healthcare
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Healthcare Facilities Planning and Design
- This 6-course online certificate program in facility design from Cornell University’s College of Human Ecology will give you the strategies and knowledge you need to implement transformational change within any healthcare organization, making it more efficient, safe and patient-centered.
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Executive Leadership for Healthcare Professionals
- Healthcare administrators, physicians and medical professionals focus their abilities on managing and providing care for people, often leaving little time for the development of leadership skills and strategy. If leadership is your goal, the Certificate in Healthcare Leadership from Cornell University will set you apart from your peers. This 5-course online program will develop the refined set of management skills that healthcare leaders need to succeed today’s business climate, business challenges, and positively impact the bottom line in your organization.
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Master Certificate in Healthcare Leadership
- This 11-course comprehensive online certificate program in healthcare leadership from Cornell University’s College of Human Ecology will provide you with the strategic planning and decision-making tools required to lead a healthcare facility.
